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ASSIGN
RESIDENT SATISFACTION SURVEY

001

ACTIVITIES

FRIENDLINESS OF ACTIVITY STAFF

 
 
 
 
 
 
 
 
 
 
 
 

002

ACTIVITIES

AVAILABILITY OF ACTIVITIES

 
 
 
 
 
 
 
 
 
 
 
 

003

ACTIVITIES

APPROPRIATENESS OF ACTIVITIES PROVIDED

 
 
 
 
 
 
 
 
 
 
 
 

004

ACTIVITIES

ONE-TO-ONE ROOM VISITS

 
 
 
 
 
 
 
 
 
 
 
 

005

ADMISSIONS

EXPLANATION OF RESIDENTS RIGHTS

 
 
 
 
 
 
 
 
 
 
 
 

006

ADMISSIONS

COURTESY OF THE ADMISSIONS COORDINATOR

 
 
 
 
 
 
 
 
 
 
 
 

007

ADMISSIONS

EXPLAINATION OF SERVICES PROVIDED

 
 
 
 
 
 
 
 
 
 
 
 

008

DIETARY

VARIETY OF FOOD SELECTION

 
 
 
 
 
 
 
 
 
 
 
 

009

DIETARY

PROFESSIONAL APPROACH OF DIETARY STAFF

 
 
 
 
 
 
 
 
 
 
 
 

010

DIETARY

QUALITY OF FOOD

 
 
 
 
 
 
 
 
 
 
 
 

011

DIETARY

TIMELINESS OF MEALS

 
 
 
 
 
 
 
 
 
 
 
 

012

DIETARY

PRESENTATION OF MEALS

 
 
 
 
 
 
 
 
 
 
 
 

013

FACILITY

HANDLING OF COMPLAINTS

 
 
 
 
 
 
 
 
 
 
 
 

014

FACILITY

PAIN MANAGEMENT

 
 
 
 
 
 
 
 
 
 
 
 

015

FACILITY

OVERALL RATING

 
 
 
 
 
 
 
 
 
 
 
 

016

FACILITY

RECOMMENDATIONS

 
 
 
 
 
 
 
 
 
 
 
 

017

HSKEEPING

COURTESY OF HOUSEKEEPING STAFF

 
 
 
 
 
 
 
 
 
 
 
 

018

HSKEEPING

CLEANLINESS OF ROOM

 
 
 
 
 
 
 
 
 
 
 
 

019

HSKEEPING

CLEANLINESS OF BATHROOM

 
 
 
 
 
 
 
 
 
 
 
 

020

HSKEEPING

ELIMINATION RATE OF ODORS

 
 
 
 
 
 
 
 
 
 
 
 

021

HSKEEPING

FACILITY CLEANLINESS

 
 
 
 
 
 
 
 
 
 
 
 

022

LAUNDRY

COURTESY OF LAUNDRY STAFF

 
 
 
 
 
 
 
 
 
 
 
 

023

LAUNDRY

QUALITY OF LAUNDRY SERVICE

 
 
 
 
 
 
 
 
 
 
 
 

024

LAUNDRY

TIMELINESS OF CLOTHING

 
 
 
 
 
 
 
 
 
 
 
 

025

LAUNDRY

LOSS OF PERSONAL ITEMS OR CLOTHING

 
 
 
 
 
 
 
 
 
 
 
 

026

MAINT

COURTESY OF MAINTENANCE STAFF

 
 
 
 
 
 
 
 
 
 
 
 

027

MAINT

SKILL LEVEL OF MAINTENANCE STAFF

 
 
 
 
 
 
 
 
 
 
 
 

028

MAINT

RESPONSE TIME OF MAINTENANCE

 
 
 
 
 
 
 
 
 
 
 
 

029

MAINT

FUNCTIONING OF APPLIANCES

 
 
 
 
 
 
 
 
 
 
 
 

030

NURSING

FRIENDLINESS OF NURSING STAFF

 
 
 
 
 
 
 
 
 
 
 
 

031

NURSING

PROFESSIONAL APPROACH OF NURSING STAFF

 
 
 
 
 
 
 
 
 
 
 
 

032

NURSING

EXPLANATION OF CARE

 
 
 
 
 
 
 
 
 
 
 
 

033

NURSING

TREATED WITH RESPECT & DIGNITY

 
 
 
 
 
 
 
 
 
 
 
 

034

NURSING

TIMELINESSS OF PAIN MEDICATION

 
 
 
 
 
 
 
 
 
 
 
 

035

NURSING

TIMELINESSS ROUTINE MEDICATION

 
 
 
 
 
 
 
 
 
 
 
 

036

NURSING

NOISE LEVEL

 
 
 
 
 
 
 
 
 
 
 
 

037

NURSING

DAY SHIFT NOISE LEVEL

 
 
 
 
 
 
 
 
 
 
 
 

038

NURSING

AFTERNOON NOISE LEVEL

 
 
 
 
 
 
 
 
 
 
 
 

039

NURSING

EVENING NOISE LEVEL

 
 
 
 
 
 
 
 
 
 
 
 

040

NURSING

FRIENDLINESS OF NURSING ASSISTANTS STAFF

 
 
 
 
 
 
 
 
 
 
 
 

041

NURSING

PROFESSIONAL APPROACH OF NURSING ASSISTANT STAFF

 
 
 
 
 
 
 
 
 
 
 
 

042

NURSING

EXPLANATION OF CARE BY NURSING ASSISTANTS

 
 
 
 
 
 
 
 
 
 
 
 

043

NURSING

CALL LIGHT RESPONSE TIME

 
 
 
 
 
 
 
 
 
 
 
 

044

NURSING

TREATED WITH RESPECT & DIGNITY BY NURSING ASSISTANTS

 
 
 
 
 
 
 
 
 
 
 
 

045

NURSING

DAY SHIFT CARE RECEIVED

 
 
 
 
 
 
 
 
 
 
 
 

046

NURSING

AFTERNOON CARE RECEIVED

 
 
 
 
 
 
 
 
 
 
 
 

047

NURSING

NIGHT SHIFT CARE RECEIVED

 
 
 
 
 
 
 
 
 
 
 
 

048

SOCIAL SERV

ASSISTING WITH DISCHARGE PLAN

 
 
 
 
 
 
 
 
 
 
 
 

049

SOCIAL SERV

PROFESSIONAL APPROACH OF SOCIAL SERVICE STAFF

 
 
 
 
 
 
 
 
 
 
 
 

050

SOCIAL SERV

HOME CARE INFORMATION

 
 
 
 
 
 
 
 
 
 
 
 

051

SOCIAL SERV

EFFICIENCY OF DISCHARGE PROCESS

 
 
 
 
 
 
 
 
 
 
 
 

052

THERAPY

FRIENDLINESS OF THERAPIST

 
 
 
 
 
 
 
 
 
 
 
 

053

THERAPY

PROFESSIONAL APPROACH OF THERAPIST

 
 
 
 
 
 
 
 
 
 
 
 

054

THERAPY

TIMELINESS OF EVALUATION

 
 
 
 
 
 
 
 
 
 
 
 

055

THERAPY

EXPLANATION OF SERVICES

 
 
 
 
 
 
 
 
 
 
 
 

056

THERAPY

TREATED WITH RESPECT & DIGNITY BY THERAPIST

 
 
 
 
 
 
 
 
 
 
 
 
QIS SURVEY QUESTIONS - RESIDENT OBSERVATION

057

QIS

QP074

CLOTHING IN POOR REPAIR, IMPROPER FIT, OR WORN INAPPROPRIATELY

 
 
 
 
 
 
 
 
 
 
 
 

058

QIS

QP075

CLOTHING

 
 
 
 
 
 
 
 
 
 
 
 

059

QIS

QP075

FACIAL HAIR

 
 
 
 
 
 
 
 
 
 
 
 

060

QIS

QP075

FINGERNAILS

 
 
 
 
 
 
 
 
 
 
 
 

061

QIS

QP075

GLASSES

 
 
 
 
 
 
 
 
 
 
 
 

062

QIS

QP075

HAIR

 
 
 
 
 
 
 
 
 
 
 
 

063

QIS

QP075

MATTED EYES

 
 
 
 
 
 
 
 
 
 
 
 

064

QIS

QP075

MOUTH DEBRIS

 
 
 
 
 
 
 
 
 
 
 
 

065

QIS

QP075

SKIN UNCLEAN

 
 
 
 
 
 
 
 
 
 
 
 

066

QIS

QP075

UNPLEASANT BODY ODOR

 
 
 
 
 
 
 
 
 
 
 
 

067

QIS

QP076

CONTRACTURES - DOES THE RESIDENT HAVE A CONTRACTURE? (DEFINED AS A CONDITION OF FIXED HIGH RESISTANCE TO PASSIVE STRETCH OF A MUSCLE)

 
 
 
 
 
 
 
 
 
 
 
 

068

QIS

QP077

CONTRACTURES - DOES THE RESIDENT HAVE SPLINT DEVICES IN PLACE?

 
 
 
 
 
 
 
 
 
 
 
 

069

QIS

QP089

BED SIDE RAILS

 
 
 
 
 
 
 
 
 
 
 
 

070

QIS

QP089

CHAIR POTENTIALLY PREVENTS RISING

 
 
 
 
 
 
 
 
 
 
 
 

071

QIS

QP089

DOES THE RESIDENT HAVE A POTENTIAL RESTRAINT IN PLACE

 
 
 
 
 
 
 
 
 
 
 
 

072

QIS

QP089

POTENTIAL LIMB RESTRAINTS

 
 
 
 
 
 
 
 
 
 
 
 

073

QIS

QP089

POTENTIAL TRUNK RESTRAINT

 
 
 
 
 
 
 
 
 
 
 
 

074

QIS

QP092

IS THE DEVICE CORRECTLY APPLIED? (SUCH AS POTENTIAL TRUNK AND LIMB RESTRAINTS)

 
 
 
 
 
 
 
 
 
 
 
 

075

QIS

QP096

DID YOU OBSERVE THE RESIDENT IN ACTIVITIES

 
 
 
 
 
 
 
 
 
 
 
 

076

QIS

QP096

RESIDENT PARTICIPATION

 
 
 
 
 
 
 
 
 
 
 
 

077

QIS

QP129

PAIN - BODY LANGUAGE

 
 
 
 
 
 
 
 
 
 
 
 

078

QIS

QP129

PAIN - BREATHING

 
 
 
 
 
 
 
 
 
 
 
 

079

QIS

QP129

PAIN - FACIAL EXPRESSIONS

 
 
 
 
 
 
 
 
 
 
 
 

080

QIS

QP129

PAIN - MOVEMENT

 
 
 
 
 
 
 
 
 
 
 
 

081

QIS

QP129

PAIN - VOCALIZATION OF PAIN

 
 
 
 
 
 
 
 
 
 
 
 

082

QIS

QP140

ACCOMMODATION OF INDIVIDUAL NEEDS

 
 
 
 
 
 
 
 
 
 
 
 

083

QIS

QP151

PRIVACY

 
 
 
 
 
 
 
 
 
 
 
 

084

QIS

QP152

CLEAN BED/BATH LINENS

 
 
 
 
 
 
 
 
 
 
 
 

085

QIS

QP182

HYDRATION - PHYSICAL SIGNS OF DEHYDRATION

 
 
 
 
 
 
 
 
 
 
 
 

086

QIS

QP205

ABUSE - RESIDENT ABUSE

 
 
 
 
 
 
 
 
 
 
 
 

087

QIS

QP216

BROKEN TEETH

 
 
 
 
 
 
 
 
 
 
 
 

088

QIS

QP216

INFLAMED/ BLEEDING GUMS

 
 
 
 
 
 
 
 
 
 
 
 

089

QIS

QP216

LOOSE TEETH

 
 
 
 
 
 
 
 
 
 
 
 

090

QIS

QP216

MISSING TEETH

 
 
 
 
 
 
 
 
 
 
 
 

091

QIS

QP216

PROBLEMS WITH DENTURES

 
 
 
 
 
 
 
 
 
 
 
 

092

QIS

QP218

ACCIDENT HAZARDS - SIDE RAILS

 
 
 
 
 
 
 
 
 
 
 
 

093

QIS

QP218

ACCIDENT HAZARDS - SIDE RAILS PROPERLY FIT BED

 
 
 
 
 
 
 
 
 
 
 
 

094

QIS

QP221

ODOR IN ROOM

 
 
 
 
 
 
 
 
 
 
 
 

095

QIS

QP222

CLEANLINESS OF WALLS, FLOORS, CEILINGS, DRAPES, AND FURNITURE

 
 
 
 
 
 
 
 
 
 
 
 

096

QIS

QP223

POSITIONING - LACK OF HEAD OR TORSO SUPPORT

 
 
 
 
 
 
 
 
 
 
 
 

097

QIS

QP223

LIGHTING LEVELS

 
 
 
 
 
 
 
 
 
 
 
 

098

QIS

QP225

SOUND LEVEL

 
 
 
 
 
 
 
 
 
 
 
 

099

QIS

QP226

EVIDENCE OF INSECTS OR RODENTS

 
 
 
 
 
 
 
 
 
 
 
 

100

QIS

QP228

ELECTRIC CORDS, EXTENSION CORDS, OUTLETS SAFETY

 
 
 
 
 
 
 
 
 
 
 
 

101

QIS

QP229

AMBULATION, TRANSFER, OR THERAPY EQUIPMENT ARE UNCLEAN

 
 
 
 
 
 
 
 
 
 
 
 

102

QIS

QP230

SAFETY EQUIPMENT STATUS

 
 
 
 
 
 
 
 
 
 
 
 

103

QIS

QP231

CALL SYSTEM FUNCTIONING

 
 
 
 
 
 
 
 
 
 
 
 

104

QIS

QP232

SUFFICIENT STAFF - ENOUGH STAFF TO PROVIDE CARE AND ASSISTANCE WITHOUT A LONG WAIT

 
 
 
 
 
 
 
 
 
 
 
 

105

QIS

QP233

POSITIONING - BED SHEETS TUCKED TIGHTLY OVER TOES HOLDING THE FEET IN PLANTAR FLEXION

 
 
 
 
 
 
 
 
 
 
 
 

106

QIS

QP233

POSITIONING - DANGLING LEGS AND FEET

 
 
 
 
 
 
 
 
 
 
 
 

107

QIS

QP233

POSITIONING - LACK OF ARM OR SHOULDER SUPPORT

 
 
 
 
 
 
 
 
 
 
 
 

108

QIS

QP233

POSITIONING - LEANING TO THE SIDE WITHOUT SUPPORT

 
 
 
 
 
 
 
 
 
 
 
 

109

QIS

QP233

POSITIONING - MATTRESS SIZE

 
 
 
 
 
 
 
 
 
 
 
 

110

QIS

QP233

POSITIONING - PADDING BETWEEN BONY PROMINENCES

 
 
 
 
 
 
 
 
 
 
 
 

111

QIS

QP233

POSITIONING - OTHER POSITIONING CONCERNS

 
 
 
 
 
 
 
 
 
 
 
 

112

QIS

QP233

POSITIONING - SAGGING MATTRESS WHILE LAYING IN BED

 
 
 
 
 
 
 
 
 
 
 
 

113

QIS

QP233

POSITIONING - UNCOMFORTABLE GERI-CHAIR POSITIONING

 
 
 
 
 
 
 
 
 
 
 
 

114

QIS

QP233

POSITIONING - WHEELCHAIR SIZING

 
 
 
 
 
 
 
 
 
 
 
 

115

QIS

QP260

BED AND LINENS ARE VISIBLY SOILED WITH STOOL OR URINE

 
 
 
 
 
 
 
 
 
 
 
 

116

QIS

QP260

INCONTINENCE - SIGNS OF INCONTINENCE, SUCH AS ODOR AND/OR WETNESS

 
 
 
 
 
 
 
 
 
 
 
 

117

QIS

QP261

BRUISES

 
 
 
 
 
 
 
 
 
 
 
 

118

QIS

QP261

ABRASIONS AND / OR LACERATIONS

 
 
 
 
 
 
 
 
 
 
 
 

119

QIS

QP261

BURNS

 
 
 
 
 
 
 
 
 
 
 
 

120

QIS

QP261

SKIN TEARS

 
 
 
 
 
 
 
 
 
 
 
 

121

QIS

QP266

EXPLANATION OF SERVICE AND / OR CARE BY STAFF

 
 
 
 
 
 
 
 
 
 
 
 

122

QIS

QP266

FAILURE TO COVER A URINARY CATHETER BAG OR ANY OTHER TYPE OF BODY FLUID COLLECTION DEVICE

 
 
 
 
 
 
 
 
 
 
 
 

123

QIS

QP266

FAILURE TO RESPOND TO RESIDENT'S CALL LIGHTS FOR ASSISTANCE IN TIMLY MANNER

 
 
 
 
 
 
 
 
 
 
 
 

124

QIS

QP266

FAILURE TO TREAT RESIDENT RESPECTFULLY WHILE PROVIDING CARE TO RESIDENT OR ROOMMATE

 
 
 
 
 
 
 
 
 
 
 
 

125

QIS

QP266

VISIBILITY OF RESIDENT'S NAME ON CLOTHES

 
 
 
 
 
 
 
 
 
 
 
 

126

QIS

QP266

VISUAL PRIVACY OF RESIDENTS BODY IN PUBLIC AREAS

 
 
 
 
 
 
 
 
 
 
 
 

127

QIS

QP266

SEDATION - ESCESSIVELY SEDATED RESIDENTS

 
 
 
 
 
 
 
 
 
 
 
 

128

QIS

QP266

OTHER IDENTIFIED DIGNITY CONCERNS (DOCUMENT CONCERNS)

 
 
 
 
 
 
 
 
 
 
 
 

129

QIS

QP266

POSTING OF RESIDENT CONFIDENTIAL CLINICAL OR PERSONAL CARE INSTRUCTIONS IN VISIBLE AREAS

 
 
 
 
 
 
 
 
 
 
 
 

130

QIS

QP266

STAFF DRESSED RESIDENT IN INSTITUTIONALIZED FASHION DURING THE DAY

 
 
 
 
 
 
 
 
 
 
 
 

131

QIS

QP266

RESIDENT INCLUSION OF CONVERSATIONS WHILE PROVIDING CARE OR SERVICES

 
 
 
 
 
 
 
 
 
 
 
 

132

QIS

QP266

STAFF FAILED TO TREAT THE RESIDENT WITH RESPECT AND DIGNITY DURING CARE AND SERVICES

 
 
 
 
 
 
 
 
 
 
 
 

133

QIS

QP266

STAFF KNOCK / REQUEST PERMISSION TO ENTER RESIDENT???S ROOM

 
 
 
 
 
 
 
 
 
 
 
 

134

QIS

QP266

STAFF USAGE OF LABEL OF RESIDENT (I.E.,

 
 
 
 
 
 
 
 
 
 
 
 

135

QIS

QP267

CALL LIGHT NOT WITHIN REACH OF RESIDENT

 
 
 
 
 
 
 
 
 
 
 
 

136

QIS

QP268

ACCESSIBLE CHEMICALS OR OTHER HAZARDS IN BEDROOM OR BATHROOM

 
 
 
 
 
 
 
 
 
 
 
 

137

QIS

QP269

UNSAFE HOT WATER IN ROOM

 
 
 
 
 
 
 
 
 
 
 
 

138

QIS

QP270

HOT WATER IS TOO COOL

 
 
 
 
 
 
 
 
 
 
 
 

139

QIS

QP271

ROOM IS NOT HOMELIKE

 
 
 
 
 
 
 
 
 
 
 
 

140

QIS

QP280

POSITIONING - LONG PERIODS OF SAME POSITION

 
 
 
 
 
 
 
 
 
 
 
 

141

QIS

QP282

INAPPROPRIATE FOOT COVERINGS

 
 
 
 
 
 
 
 
 
 
 
 

142

QIS

QP289

INCONTINENCE - RESIDENT OBSERVATION FOR LONG PERIODS OF TIME WITHOUT BEING PROVIDED INCONTINENCE CARE

 
 
 
 
 
 
 
 
 
 
 
 

143

QIS

QP297

RESIDENT OBSERVED SMOKING DURING THE TWO DAYS OF STAGE 1

 
 
 
 
 
 
 
 
 
 
 
 

144

QIS

QP297

RESIDENT SMOKING SAFELY

 
 
 
 
 
 
 
 
 
 
 
 
QIS SURVEY QUESTIONS - RESIDENT INTERVIEW

145

QIS

QP194

ENCOURAGED BY STAFF TO BRING PERSONAL ITEMS

 
 
 
 
 
 
 
 
 
 
 
 

146

QIS

QP194

INFORM STAFF OF MISSING PERSONAL ITEMS

 
 
 
 
 
 
 
 
 
 
 
 

147

QIS

QP194

MISSING PERSONAL ITEMS

 
 
 
 
 
 
 
 
 
 
 
 

148

QIS

QP194

STAFF LOOKING FOR MISSING ITEMS

 
 
 
 
 
 
 
 
 
 
 
 

149

QIS

QP199

PERSONAL FUNDS - ACCESS TO PERSONAL FUNDS

 
 
 
 
 
 
 
 
 
 
 
 

150

QIS

QP199

PERSONAL FUNDS - KNOWLEDGE OF YOUR PERSONAL FUNDS

 
 
 
 
 
 
 
 
 
 
 
 

151

QIS

QP199

PERSONAL FUNDS - PERSONAL FUNDS ACCOUNT WITH FACILITY

 
 
 
 
 
 
 
 
 
 
 
 

152

QIS

QP201

BUILDING AND ENVIRONMENT - CLEANLINESS OF BUILDING

 
 
 
 
 
 
 
 
 
 
 
 

153

QIS

QP201

BUILDING AND ENVIRONMENT - PROBLEMS EFFECTING COMFORT

 
 
 
 
 
 
 
 
 
 
 
 

154

QIS

QP204

TELEPHONE

 
 
 
 
 
 
 
 
 
 
 
 

155

QIS

QP204

VISITOR AND RESIDENT PRIVACY

 
 
 
 
 
 
 
 
 
 
 
 

156

QIS

QP204

WHEN WORKING WITH RESIDENT

 
 
 
 
 
 
 
 
 
 
 
 

157

QIS

QP208

AVAILABILITY OF ACTIVITIES

 
 
 
 
 
 
 
 
 
 
 
 

158

QIS

QP208

ITEMS FOR INDIVIDUAL ACTIVITIES

 
 
 
 
 
 
 
 
 
 
 
 

159

QIS

QP208

MEET INTEREST OF RESIDENTS

 
 
 
 
 
 
 
 
 
 
 
 

160

QIS

QP208

PARTICIPATION IN ACTIVITY PROGRAMS

 
 
 
 
 
 
 
 
 
 
 
 

161

QIS

QP210

PARTICIPATION IN CARE PLAN - RESIDENT INCLUSION OF MEDICINE, THERAPY, AND OTHER TREATMENTS

 
 
 
 
 
 
 
 
 
 
 
 

162

QIS

QP212

RESIDENTS TREATED WITH RESPECT AND DIGNITY

 
 
 
 
 
 
 
 
 
 
 
 

163

QIS

QP224

ROOM TEMPERATURE

 
 
 
 
 
 
 
 
 
 
 
 

164

QIS

QP253

ABUSE - ABUSE TO RESIDENT

 
 
 
 
 
 
 
 
 
 
 
 

165

QIS

QP234

CHOICES - CHOOSE WHEN TO GO TO BED

 
 
 
 
 
 
 
 
 
 
 
 

166

QIS

QP234

CHOICES - VISITATION TIME

 
 
 
 
 
 
 
 
 
 
 
 

167

QIS

QP234

CHOICES - CHOOSE WHEATHER TO TAKE SHOWER, TUB, OR BATH

 
 
 
 
 
 
 
 
 
 
 
 

168

QIS

QP234

CHOICES - CHOOSE WHEN TO GET UP IN THE MORNING

 
 
 
 
 
 
 
 
 
 
 
 

169

QIS

QP246

INTERACTION WITH OTHERS - CONCERNS OR PROBLEMS WITH A ROOMMATE OR OTHER RESIDENT

 
 
 
 
 
 
 
 
 
 
 
 

170

QIS

QP246

INTERACTION WITH OTHERS - STAFF ADDRESSING CONCERN(S)

 
 
 
 
 
 
 
 
 
 
 
 

171

QIS

QP250

NOTICE BEFORE ROOM CHANGE OR CHANGE IN ROOMMATE

 
 
 
 
 
 
 
 
 
 
 
 

172

QIS

QP250

MOVED TO DIFFERENT ROOM OR ROOMMATE CHANGE IN LAST NINE MONTHS

 
 
 
 
 
 
 
 
 
 
 
 

173

QIS

QP253

ABUSE - ABUSE BY STAFF, OTHER RESIDENTS, OR ANYONE ELSE

 
 
 
 
 
 
 
 
 
 
 
 

174

QIS

QP253

ABUSE - INFORMED STAFF OF ABUSE

 
 
 
 
 
 
 
 
 
 
 
 

175

QIS

QP253

ABUSE - OTHER RESIDENT ABUSE

 
 
 
 
 
 
 
 
 
 
 
 

176

QIS

QP255

PAIN - RESIDENT IN DISCOMFORT

 
 
 
 
 
 
 
 
 
 
 
 

177

QIS

QP281

ADL ASSISTANCE/URINARY INCONTINENCE - HELP NEEDED FOR GETTING DRESSED

 
 
 
 
 
 
 
 
 
 
 
 

178

QIS

QP281

ADL ASSISTANCE/URINARY INCONTINENCE - HELP NEEDED FOR ORAL CARE

 
 
 
 
 
 
 
 
 
 
 
 

179

QIS

QP284

DENTAL - PROBLEMS WITH TEETH, GUMS, OR DENTURES

 
 
 
 
 
 
 
 
 
 
 
 

180

QIS

QP284

DENTAL - STAFF SOLVING DENTAL PROBLEMS TO RESIDENT SATISFACTION

 
 
 
 
 
 
 
 
 
 
 
 

181

QIS

QP299

ADL ASSISTANCE/URINARY INCONTINENCE - HELP NEEDED FOR GOING TO BATHROOM