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Or email - support@snfqapi.com

Support - Compliance

What does the number under assigned represent?

Total indicators assigned to members and support services.

What does the number under completed represent?

Total indicators completed by members and support services.

What does the number under Indicators > % represent?

Total percentage of indicators completed by members and support services.

What does the number under Yes represent?

Total completed indicators found to be in substantial compliance.

What does the number under No represent?

Total completed indicators found to be deficient.

What does the number under Compliance > % represent?

Total % of completed indicators found to be in substantial compliance.

How can I see what one of the staff members or support service users have completed or not completed?

Simply click on a user's name on the list of users below and you will be presented with a list of all completed and outstanding indicators for a given user.

How can I see all of the issues with a scope and severity of E?

Simply click on the E or the number of indicators with a scope and severity of E. You will then be presented with all users and indicators that have scope and severity of E. You can click on any letter and see the results for a given letter.

What if I want to complete incomplete indicators?

Select your name and then click on the "incomplete" under the date column on the far right of the row. This will allow you to insert data to complete incomplete indicators.

What if I want to change the date of a completed indicator?

Simply click on the calendar icon and select the optional dates an indicator could have been complete. Please note, you can only set the date to be a day that given user actually logged in.

How can I view the CMS-2567 for the results of a failed indicator?

Simply click on the view button to be instantly taken to the CMS-2567 that was reported for the given failed indicator.

How can I view the results of all committee members?

Simply click on the magnifying glass icon and you will see a CMS-2567 for all of the findings for either the Members or Support Services.

How can I see indicators from the past?

In the top right of the page there is a date range filter where you can specify a date range to view your facility's data.